EFT Research Update! EFT via Phone and Skype

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As you may have read in a previous post, late last year I took part in a research study regarding the use of EFT for supporting chronic disease healthcare.


I recently got in touch with Mahima. Her PhD at Monash University is expected to be completed by December this year and the first of many articles has been published. One article has been published and another one is under review.

The first article is entitled:

“Supporting Chronic Disease Healthcare Through Remote Emotional Freedom Techniques (EFT) Treatment and Self-care: An Evaluation Using the WHO Determinants of Health

Energy Psychology Theory, Research, & Treatment - Journal of the National Institute for Integrative Healthcare (NIIH.org) - May 2016 – Volume 8, Number 1

Chronic Disease Healthcare Through Remote Emotional Freedom Techniques (EFT)

The full version may be purchased by clicking this link.

What is EFT? Click here to find out more.

I took some time to read through the report and provide a summary of some of the main points:

Here are some responses of people with a chronic illness who had EFT sessions with a practitioner over Skype:

“There is less distraction. When you are in a room with someone, you can look away, you can look down, you can sort of lose the conversation, you can get confused by body language. When you are in front of a computer, and you don’t really look at anything else, and you are there, you are very present when you are in front of a computer…. You are more focused”

Similarly, a statement I made during my interview with Mahima was published in the article:

“Sometimes it removes the barriers of being in front of a person … Because it’s just like this computer face, and a voice. And we can be in a private safe space of our house, where there’s no travel. For many people it’s actually easier, because there’s not someone else’s presence in front of them.”

Furthermore, Mahima stated:

“[Both]… experiences illustrate the reduction of geographical barriers to access to health services when using telemental health applications. Additionally, [Adam] raises a noteworthy concern that some people may have barriers to seeing a therapist face-to-face and discussing their personal issues in the unfamiliar setting of a therapist’s office. [Adam] suggests that online sessions may offer a reassuring alternative for people in need of help as they obtain support from the comfort of their familiar surroundings. [Adam]’s expression “computer face, and a voice” suggests that online media may offer a useful combination of a helpful therapist along with a safe and familiar home environment for people with reservations about seeking help from therapists.”

I also pointed out that it’s often easier for people to share deeply personal traumas and health details via Skype, compared to someone sitting right in front of them.

As Mahima pointed out, some factors potentially inhibit the use of Skype:

“While online therapy may be a useful means of breaking geographical barriers to access, it poses challenges for clients with inadequate education in the use of technology, clients without the financial resources to access computers and Inter- net connections, and those residing in remote or regional areas lacking the infrastructure required to run videoconferencing technology. Telephone delivery of EFT may be more accessible to people residing in remote regions, those without requisite financial resources, and those lacking education in the operation of advanced videoconferencing software and hardware.”

“Technical issues in the middle of a therapy session can be disruptive when the practitioner and client are discussing emotionally charged issues.”

One way to simplify and streamline the way we connect with clients is the simple telephone:

“Telephone delivery, by adequately skilled practitioners, may be effective for clients without the education or resources to access advanced telecommunications infrastructure.”

In fact, mobile calls and voice Skypes are becoming my preferred way to connect and work with clients. Personally I find it best when we initially ‘see’ each other using our web cams on Skype. It helps the client to get comfortable, share a little about their day, and know that I am a real person invested in the improvement of their life. In many cases I’ll explain the tapping points through video and then we’ll both switch off our webcams. By switching off our webcams, the session often becomes easier, and allows the client to connect with their physical and energetic experience without having to ‘waste’ energy and direct their attention onto the outside world, nodding their head in agreement with what I may say etc. In addition the session correspondingly becomes easier for me, as I don’t need to ‘act’ things out physically and can look at the trees or sky through the window (helping me to expand out and process energy with much greater ease) or simply close my eyes. In effect we allow internal selves to be 100% real and operate with our full capacity.

Further on in the study, in which the use of telephone calls for those in rural environments:

“[Adam] indicates a number of benefits, including cost-effectiveness, time saving, and immediate service. [Adam]’s comment on the impact of feeling isolated can be viewed in the context of the WHO social support health determinant. Tele- phone EFT may offer people a service that is readily available and helps them feel supported.”


Furthermore, a hugely significant benefit of EFT is that clients become increasingly self empowered to apply the technique on their own:

“In traditional therapy a lot of patients depend on the therapists … And if they get in crisis they go “Oh my god, I have to call my therapist!” But EFT is a technique you can use anytime, anywhere; so not only does it deactivate your stress response, but it enables you to become the person that helps yourself. (Cassandra, CFS, fibromyalgia patient)”

Personally it is my belief and experience that as we increasingly ‘heal’ and become ‘whole’, we are able to ‘hold space’ for and facilitate our own feelings and experiences with increasing ease and presence. Hence that is why the majority of my clients only see me for 3 or so sessions, and when required check in with me for one or two more over the following months for clearing deeper patterns beyond their awareness and current processing ability.

People learning and applying techniques like EFT develop an embodied awareness of when they are stressed, ‘triggered’ and experiencing a traumatic state. As well as recognizing this, they can help themselves straight away in that moment, rather than ‘putting it on the shelf’ for their next therapy session… or potentially never processing it at all.


At the end of the paper, Mahima concludes:

“Remote EFT therapy and self-administration of EFT therefore corroborate the WHO determinants of health. Participants’ accounts illustrate EFT’s value in reducing barriers to access to health services, and its role in facilitating self-care in chronic disease patients.”


Thanks for taking the time to read through this. I hope you’ve found it as interesting and helpful as I have.

I’d like to thank Mahima again for focussing her time and energy upon such a valuable research study.

Interested in EFT? Contact me to find out more

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